A crisis situation poses a threat and a challenge to the company’s reputation and may also be a serious test for the product. In order to avoid a crisis situation or better prepare for it, relevant preventive actions, such as risk identification and monitoring and development of procedures and hazard management plans, are undertaken. When a crisis occurs, competent management of the situation and effective crisis communication strategy give the company a real chance of preserving good reputation.
Reputation Managers offers the following services within anti-crisis and crisis support:
- Issue management
- Crisis management and crisis communications
- Crisis preparedness and crisis communication audits
- Crisis procedures, communication plans and materials
- Crisis trainings and workshops
- Image reconstruction programmes
We have been retained to advise on various crisis projects, such as project completion delays, power system failures, conflicts with local communities, product recalls, construction accidents, bomb alarms, corruption charges, labour regulations infringements, currency options, regulatory proceedings, court proceedings etc.